$60,000 operator positions?!
Yes, 48 of them. For the new Los Angeles Dispatch Center. A good article from the LA Downtown News Online (external link) (Caution, this external link may die in just a month or two.)
Rescued 911
Inside Downtown's Improved Emergency Call Center
by Chris Coates
One of the unique things about the Downtown Metropolitan Communications Dispatch Center, where thousands of 911 calls are fielded each day, is that it doesn't look like the expected dark warren of cubicles filled with operators wearing headsets. Instead, the 15,000-square-foot call center in the $19 million building is an odd mix of police station, hectic newsroom and military intelligence center. . .(Continues here, external link)