We still have local operators?
Do you know we still have local operators? These aren't telephone company employees but rather government or private contract workers. These are dispatch and 911 operators handling emergency service calls. The centers they work in are called Public Safety Answering Points or PSAPs. In the old days of the telephone system, before consolidating them into regional centers, nearly every town had a local operator. In the same way, for some of the same reasons, many PSAPs are now being consolidated. This graphic shows a welter of PSAPs covering one small state. Do you see a need for streamlining? Or perhaps not? Local conditions, local control? Warning, this is a large graphic. Click to view (317K)
