What's the difference between a Class 5 and a Class 4 office?
Q. What's the difference between a Class 5 and a Class 4 office?
Although Class names aren't really relevant anymore, so many old telephone books mention them that I should explain them a little.
A Class 5 office is often called an End Office, or sometimes the central office. It is always the local switch, that is, the switch nearest the customer or end user. It serves the local loop. The calls you make from your home go to a class 5 office. Your DSL line is connected to a Class 5 office. A Class 4 office was or is always a toll switch, that is, a long distance switch. It takes the traffic from class 5 offices and puts them into the long distance network. Many Class 5 offices are connected directly with each other, no switch required to transfer a call. But for those CO's not directly connected the class 4 switch does the job. If the class 4 switch just connects central offices together the switch is called a tandem.
Before 1984 and the breakup of the Bell System, switches went all the way up to Class 1, which were regional long distance switches. In America I think we had only ten of these. Switching obeyed a strict hierarchy. Nowadays the switches pass traffic between each other at the lowest level possible. The old hierarchy is no longer in place. So, the Class 5 office is the local switch, all of the rest are long distance switches. But the class names really don't apply and we now have far fewer kinds of toll switches. If you want to see what the old network looked like, in a simple diagram, click on this link to view a really big file. But don't get confused, Class names are twenty years out of date.


